FAQs & Knowledge Base

Find immediate answers to common questions regarding social media services, automated order delivery, wallet deposits, and reseller API endpoints.

Q1
What is an SMM Panel and how does it work?
An SMM (Social Media Marketing) Panel is an online platform that provides automated social media marketing services such as followers, likes, views, subscribers, comments, and website traffic. It connects directly with high-speed API providers to deliver instant or gradual engagement across platforms including Instagram, YouTube, TikTok, Telegram, Facebook, X (Twitter), and Spotify at wholesale prices.
Q2
How do I place my first order?
Placing an order is quick and simple:
1. Log in to your account and ensure your wallet has sufficient balance.
2. Navigate to New Order from the dashboard navigation.
3. Select your desired Category and specific Service.
4. Paste your public link in the Link field and enter the required Quantity.
5. Review the total charge and click Submit Order. Delivery will begin automatically within minutes.
Always provide the correct public URL for your order type:
Instagram Followers / Profile: https://instagram.com/username
Instagram Likes / Views / Comments: https://www.instagram.com/p/POST_ID/ or https://www.instagram.com/reel/REEL_ID/
YouTube Views / Likes: https://www.youtube.com/watch?v=VIDEO_ID
YouTube Channel Subscribers: https://www.youtube.com/@channelname
TikTok: https://www.tiktok.com/@username/video/VIDEO_ID
Telegram Channel / Group: https://t.me/channelname
Note: Your profile and content must be set to PUBLIC. Private accounts cannot receive delivery.
Drip-feed is an automated feature that allows you to deliver an order gradually over a specified timeframe rather than all at once. For example, if you want 2,000 likes on a post, you can configure Drip-feed to deliver 200 likes every day for 10 days. This mimics organic growth, protects your account metrics, and optimizes algorithmic discovery.
The Mass Order feature allows you to submit dozens or hundreds of orders simultaneously. Simply format each order on a new line using: service_id | quantity | link.
Example:
102 | 1000 | https://instagram.com/p/ABC123/
102 | 500 | https://instagram.com/p/XYZ789/
Our system automatically verifies your wallet balance and queues each order in sequence.
Some social networks periodically purge inactive accounts, which can cause natural follower drops. Services marked with [Refill] or [30 Days Refill] include a free refill guarantee. If you experience a drop below your start count within the warranty period, simply visit your Orders History page and click the Refill button, or submit a support ticket with your Order ID for a free top-up.
Yes, 100% safe. We strictly deliver engagement through standard platform algorithms and external networks. We will never ask for your account password or administrative credentials. Your account remains completely private and secure in your own hands.
We support multiple automated and manual payment gateways:
Credit / Debit Cards: Visa, MasterCard, American Express via Stripe (Instant).
Cryptocurrency: Automated crypto deposits via Cryptomus supporting USDT (TRC20, BEP20, ERC20), Bitcoin (BTC), Ethereum (ETH), TON, Solana (SOL), and 20+ coins.
PayPal: Instant global wallet and card processing.
UPI / QR / Bank Wire: Instant domestic transfers for supported regions with manual ticket verification within 5–15 minutes.
Automated payments (Stripe, PayPal, Cryptomus) are typically credited instantly or upon block confirmation (for crypto). If your transaction shows complete but hasn't reflected in your wallet balance within 10 minutes, go to Tickets, select Payment, select your gateway, and submit your Transaction ID / UTR / Hash. Our billing team will verify and credit your balance immediately.
Yes! We provide a full, high-speed REST API for resellers, child panels, and automated bots. You can generate your unique API Key under Account / Profile and view our documentation under API. Our endpoints follow the industry-standard SMM API specification, supporting balance checks, service listings, order placement, order status, multi-status, and refill triggers.
24/7 Priority Support

Still have questions or need assistance?

Our support engineers are ready around the clock to help with orders, custom volumes, and payment inquiries.